Good questions.
Quick answers for collectors, reviewers and watch brands.
Is TheWristDex free to use?
Browsing, saving brands, posting reviews and basic brand listings are free. Optional sponsored placements have recurring fees, shown before checkout.
How do I set up my profile?
Sign in with Google and open Account. Choose a name using letters and numbers, add a bio and upload a profile picture. Profile text and pictures require administrator approval. Profile pictures can be JPG, PNG or WebP, up to 5 MB.
Can I keep saved brands and comments private?
Yes. Favorites and your profile’s comment history each have a public/private setting in Account and are private by default. Approved comments still appear underneath their original reviews.
What can I review?
Watches you bought, currently own or previously owned. Add the watch model, your experience, an optional rating and up to five brand labels. Ownership is self-reported, not independently verified.
Can I show multiple watches or a watch beside my car?
Yes. Use the matching brand labels, and keep the review and media watch-related. A car, outfit or other surroundings can appear alongside the watch.
What are the review upload limits?
Up to four photos or videos per review, 12 MB per file. Images support JPG, PNG and WebP; videos support MP4 and WebM and must be 60 seconds or less. Profile and review uploads share a limit of ten successful uploads per account per day. Posting cooldowns also apply.
Why is my upload not visible yet?
New uploads stay private until the administrator approves them. AI moderation is not enabled. Approval time varies. A previous approved profile picture remains visible while its replacement is reviewed.
How do I report inappropriate content?
Use Report on the relevant review, comment, profile, photo or video. The administrator can investigate, remove content and suspend accounts. Use Contact & support for an appeal or a problem you cannot report on the page.
What does the Admin badge mean?
It identifies the site administrator. It is assigned through account permissions, not by entering Admin in a username, and it does not verify purchases.
How are popular brands and sponsors different?
Popular and trending lists use recent directory activity. Sponsored placements are paid and labeled Sponsored. Payment does not change the organic popularity ranking or buy a favorable review.
How much is a promotion, and does it renew?
The plans are $10 USD every week, $15 every two weeks or $25 every calendar month. Each renews automatically until canceled. Plans share the same placement features; the billing interval differs.
How do I cancel or get billing help?
Open Promote your brand, then Your promotions, and choose Cancel renewal. Your paid placement continues through the billing period. Once billing is connected, Manage billing opens Stripe for supported billing tasks. Contact support for a charge or refund question; cancellation alone does not automatically refund past charges.
Can a brand buy a higher rating or remove a negative review?
No. Paid placement is separate from reviews and moderation. Report reviews that violate the guidelines; disagreement or criticism alone is not a reason to remove them.
How can I correct a listing or discuss a partnership?
Use Brand requests for corrections and ownership claims, or Contact & business inquiries for advertising and partnership proposals. Requesting a future package does not charge you.
Still need help? Contact & support →
